Kent Powell of Amatrol on CTE, Smart Manufacturing, and Training the Workforce "One Life at a Time"

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Overview

Recorded outside Louisville in late 2023, this episode of Manufacturing Happy Hour features Kent Powell of Amatrol, a company that builds both training equipment and curriculum for career and technical education (CTE). The conversation keeps returning to one question: how do you close the skilled-worker gap that manufacturers have complained about for decades? Powell's answer is that the underlying problem hasn't changed in forty years. What changes is the technology workers need to learn. Training works best when it combines what people need to know with what they need to do, and when it builds new skills on top of the fundamentals instead of replacing them.

20 min read

Setting the Scene: The Brown Hotel

The show opens by asking where the conversation would take place over a drink. Powell picks the lobby bar at the Brown Hotel in downtown Louisville. He calls it a historic place and the best spot in town for a Manhattan. It is also home to the hot brown, a dish he describes as famous in Louisville. During Derby week, he says, everyone sells a hot brown, but for the original you have to go to the Brown. The host settles it: hot browns and rye at the Brown Hotel.

How Amatrol Started

Powell explains that Amatrol was founded by Don Perkins and his wife, Roberta. Perkins had worked in aerospace and wanted to move back home to be closer to family, but the area had few aerospace jobs. Powell describes him as very smart and passionate about automation, which at the time meant electricity, pneumatics, and hydraulics. So Perkins went into custom machine building and served local companies, including bottling and aluminum extrusion operations.

Perkins also wanted to give back to his community, and along the way he found he liked teaching. According to Powell, the combination of machine-building knowledge and teaching people how to run the machines is where Perkins "really thrived," and the business grew from there. That origin explains why education sits at the center of the company.

Powell's Own Path: A Full Circle

Powell's route to Amatrol was indirect. After school in Louisville, Powell took a job at the Allen-Bradley Company. Powell remembers the first meeting with the boss there, who said it was the best company Powell would ever work for, privately held and never going to be sold. By the end of that year, Rockwell Automation had bought Allen-Bradley.

Powell stayed with Rockwell Automation for 17 years, moving around the country into roles with more responsibility. Powell eventually returned to Louisville for personal reasons, left Rockwell, and signed a five-year contract to work for an old friend. When that contract ended, Powell joined Amatrol, which had been Powell's very first customer at Allen-Bradley. At the time of recording, Powell had been with the company for about 18 years.

Explaining CTE in Thirty Seconds

The host asks how Powell would explain Amatrol to a stranger at a crowded Derby-week bar. Powell says the first step would be asking whether the person even knows what CTE is. Powell calls career and technical education the backbone of technical education and manufacturing in the United States.

Powell's framing is historical. The U.S. was once the manufacturing headquarters of the world, then production diversified and moved offshore, and then events like the pandemic pushed companies to reshore. In Powell's view, if the country doesn't take seriously the job of teaching people the skilled trades, it loses its position in the world. Powell describes Amatrol's role as helping the U.S. remain a world leader in manufacturing.

"Need to Know" and "Need to Do"

The host points out that Amatrol does two things most companies keep separate: it writes curriculum and it builds equipment. Powell answers with the two phrases in the host's question, "what do you need to know" and "what do you need to do."

The process, as Powell describes it, starts with the skills. The company first defines what a person needs to be able to do in a job. Then subject matter experts and technical writers build the content that teaches what the person needs to know to do that job. Powell says Amatrol is the only company Powell is aware of that combines the two in a single training environment, and it tries to deliver that across many technologies, industries, and learning settings.

The Skills Manufacturers Actually Ask For

Asked what people most need to know and do in late 2023, Powell starts with workplace basics rather than technology. Manufacturers Powell talks with say they need workers who show up on time, who understand safety (which Powell calls paramount), who do the right thing, and who know how to raise concerns through the chain of command. Some people learn this in the military, some in school, some at home. Powell's point is that it has to carry over into the plant for a worker to be effective, and Amatrol can teach some of it.

Beyond that, Powell lists foundational abilities: communicating, taking criticism, following an order, interpreting what someone has told you and acting on it reasonably, and following written or oral instructions. Then come the basic technical skills: using a tape measure, dial calipers, and electrical test equipment. Powell calls these foundational skills "so critical" to success in manufacturing.

Teamwork as Part of the Curriculum

The host wonders whether trainees expect this "101" material or are surprised by it. Powell says it depends on where they are in their learning. A high school student might never have been on a team. In a high school career exploration course, Amatrol uses project-based learning: groups of students interpret and identify a problem, then build a solution that may involve math, an electrical component, a programmable component, or design. For a student who has never played baseball or field hockey, Powell says, "this is their team," which mirrors a manufacturing environment.

Powell ties this back to reshoring. A company making silicon chips probably handles only part of the process before shipping product elsewhere for assembly and testing. Amatrol itself works this way: its suppliers, including Rockwell Automation, provide equipment and also help with inventory management and introduce the company to new technology. In Powell's view, a high school team solving a problem and a manufacturer working with its suppliers are both examples of the same teamwork.

Who Amatrol Serves, and the Problem That Hasn't Changed

Most of Amatrol's customers are in education: high schools, career centers, community and technical colleges, and many universities. Part of the business works directly with industrial clients. Powell says the big problem right now is the skilled workforce.

Powell tells a story about Don Perkins. Forty years ago, Perkins made a habit of asking industrial clients what kept them up at night and what prevented them from growing and improving productivity. The answer was that they didn't have enough skilled workers. Powell says clients give the same answer today. What has changed is the content. Back then, skilled workers needed to understand relay logic, air logic, mechanical systems, and electrical inspection. Today they need programmable logic controllers and PLC programming, robotics and autonomous robotics, cybersecurity, and network communication, much of which didn't exist forty years ago. It is still a technical workforce, Powell says, and there still aren't enough of those workers.

How Training Is Sequenced

The host mentions training systems seen on the shop floor, such as smart sensors and utility-scale wind equipment, and asks how Amatrol decides what to teach next. Powell uses electrical training as the example. You wouldn't start a high school student on a reversing motor starter. You start with basic AC/DC electricity: series and parallel circuits, input and output devices, then building a simple series circuit and using a digital multimeter to measure its current, voltage, and resistance.

Powell says Amatrol teaches differently from a purely theoretical approach. It introduces a concept, teaches it, and then has students apply it hands-on. At the end of a course, the next step depends on the student's career or study path. It might be motor control, three-phase power, or motors and motor protection. In an exploratory program, the student might leave electrical entirely and move on to basic fluid power or power transmission.

Making "Smart Manufacturing" Concrete

The host asks what Powell sees today that wasn't there five years ago. EV, battery, and silicon chip manufacturing all come up, but Powell says the big topic is smart manufacturing. Since the host calls the term "nebulous," Powell explains it through sensors.

"Back in the olden days," five years ago, a sensor counting boxes on a line, or detecting whether an object was metal, aluminum, or glass, gave a simple on/off signal. A smart sensor might calculate the time between the front edge of one product, its back edge, and the front edge of the next. That lets it report line speed and help calculate throughput. The information also travels differently: not through a wire that only says on or off, but over an Ethernet connection to a smart processor that collects the data. Running that data through a program produces manufacturing information that helps operators adjust equipment more precisely for optimal output.

Powell then cites a statistic Powell heard on a podcast or read in an article: 90% of the world's data was created in the last two years. Powell doesn't know how much of it goes unused, but says, "I can't imagine what the next five years means to us." To explain data-driven AI to high school students, Powell asks how many of them, or their parents, used Waze or Google Maps to get to school. Everyone raises a hand. The app uses information from phones to tell drivers to avoid a crash and take another route. Powell compares this to smart sensors: collecting more data than on/off switches lets manufacturers make better decisions quickly and make a better product in less time.

Why Adoption Lags: New Lines vs. Existing Ones

The host asks whether companies are actually acting on their data. Powell cites a Conexus report, recalling it as from 2022. In that report, 23% of companies had considered doing anything with smart manufacturing, rising to 43% the following year. Powell says the "scary number" is the large share of companies that haven't jumped in yet.

For a local example, Powell mentions friends at the Jim Beam distillery, which uses Endress+Hauser instruments. When Powell asked whether they were using smart instruments, the engineers said it costs far more to add smart technology after a line is running than to build it in from the start. New processes go in with smart sensors, Ethernet communications, and wireless instrumentation sensors, but the old equipment isn't being ripped out. Powell calls this a question of where to invest. More companies are now adopting smart technology for new installations and retrofitting older ones. For Amatrol's customers, especially community colleges, this means they need to be ready to teach both old and new technology.

Fundamentals Plus the New Stuff

The host asks how much slow adoption comes from the greenfield/brownfield issue and how much from a lack of trained people. Powell says, "I'm not sure I know how to answer that question," and answers from a different angle.

Powell looks at the three fast-growing industries: silicon chips, electric vehicles, and batteries. Much of EV manufacturing is the same as traditional vehicle manufacturing, with torque wrenches, air guns, and the rest. What's new is battery technology: managing heat, the cooling system, and connecting electrodes. An existing workforce may need training in just those new skills, but a new plant built from scratch has to teach everyone everything.

Powell's broader point, drawn from school clients who train both new students and incumbent workers, is that experience doesn't exempt anyone. Someone with manufacturing skills who moves to a battery plant still has to learn battery technology. Someone with 20 years in manufacturing who moves to a chip plant has to learn precision manufacturing, motion control, clean rooms, and vacuum systems. "So it's not either or," Powell says. "It's fundamental plus the new stuff."

Smart HVAC and Automatic Adjustment

Before moving on, the host brings up the smart HVAC training equipment seen on the floor. The host's point is that smart manufacturing is often discussed as a large, enterprise-wide transformation while simpler applications get less attention. Powell explains that HVAC has been around a long time but has now crossed into smart manufacturing. Any new system in a manufacturing facility includes smart sensors, electronic motors running the dampers to direct airflow, and zone controls that communicate wirelessly to a hub. That hub may pass information to a monitoring center miles away.

Doing all of that with copper wire would take miles of wire, Powell notes. Using an Ethernet connection makes it possible to monitor the system and make changes on the fly. The algorithms can also be built into a smart controller, so if temperature starts to exceed a set point, the system reacts to stay within range. The host asks whether smart manufacturing means using the data and variables you can see to make automatic changes. Powell agrees: "It's all driven by algorithms."

Why Louisville Is a Manufacturing Hub

Asked what manufacturing means to the region, Powell says, "It's our future, it's our path forward," and calls the area a great place to start a manufacturing company. Powell describes Louisville as having been the logistics heartbeat of the world, and still largely so, with UPS's world hub located there. Powell says hundreds of companies in the greater Louisville area build panels and design and build conveyor and sortation systems.

Powell also mentions the automotive sector: two Ford plants in Louisville, a new battery plant going up in Elizabethtown, and other plants across the greater Indiana–Louisville area. Then there is distilling. "Bourbon is King around here," Powell says, adding that Powell can't buy a favorite bourbon locally because it all ships elsewhere. Powell also credits the education system: the University of Louisville, the Ivy Tech college system on the Indiana side of the river, and KCTCS on the Kentucky side, which Powell says are doing wonderful work preparing young people for manufacturing careers.

Kentucky FAME: Earn, Learn, and Graduate Debt-Free

The host asks about the Kentucky Federation for Advanced Manufacturing Education, known as Kentucky FAME. Powell says FAME began at the Toyota plant in Georgetown, Kentucky. Toyota had a mezzanine full of Amatrol equipment. Young people worked at Toyota three days a week and spent two days on the mezzanine training on that equipment to become productive on the line. The idea "grew legs": it left Toyota, was picked up by the Manufacturing Institute in Washington, D.C., and FAME programs now operate across the U.S.

According to Powell, Kentucky has 12 FAME sites. In Louisville, the program runs out of a lab at Jefferson Community and Technical College on First Street, which Powell says has millions of dollars' worth of training equipment. It serves companies including Bosch, Toyota, and Ford Motor Company, among others Powell can't recall. Powell describes the model from a student's view: you're a high school graduate with some credentials, you think you might want manufacturing, and a company recruits you into FAME. The company pays you to work and pays for school. After two years you have a two-year degree, a job, and no debt.

Asked how students get recruited, Powell says there are probably a couple of paths. One is joining the SkillsUSA affiliate at a local school. Another is FAME's own outreach to local high school CTE programs, which invite students to interview. Students must be interviewed and accepted, and Powell compares it to an NFL signing or a college basketball signing day. Some graduates stay on with their company, and some are then sent by that company to the University of Louisville, Purdue, or elsewhere for a four-year engineering degree.

Assessment and Certification as a Ticket to an Interview

On Amatrol's impact beyond the region, Powell says one contribution is showing that the manufacturing skills needed yesterday are still needed today, and that they can be delivered economically through education partners. "The bar is never too high if you can figure out how to get a step up," Powell says, and basic skills can lead to manufacturing jobs that pay off for years.

Powell also names a recruiting problem: when applicants show up, manufacturers don't know what those people know or can do. Amatrol helps by assessing knowledge and skill competency so employers can decide whom to hire. Another route is the industry-validated certifications students can earn during post-secondary education. Powell calls them a ticket to an interview, since people who pass a certification exam and hold a credential often get one.

Consulting With Colleges: The Ivy Tech Example

The host asks how Amatrol works with technical colleges that already have their own certification programs. Powell says Amatrol provides consulting, and its approach is to help a school achieve its own goals rather than dictate what it should do. Powell's example is Ivy Tech in Indiana, where Amatrol is based. Ivy Tech asked Amatrol to help build a two-year smart manufacturing digital integration degree built around certifications from the Smart Automation Certification Alliance. Amatrol helped align those credentials with training equipment and online curriculum so the college could deliver what students need to earn the degree.

Powell says the company does the same worldwide. Schools often come to Amatrol when a particular industry is arriving in their town, and ask what skills to train for, how to set up the learning environment with online curriculum and equipment, and which industry-approved certifications might help students succeed.

Taking the Stress Out of Hiring

The host relays a comment from Justin of Industrial Solutions Network, who was watching the recording: Amatrol essentially takes the stress out of hiring, because employers know what skills a program's graduates have. Powell says Powell wouldn't have described the company that way but thinks it fits. Powell cites the mission statement, about transforming the workforce one life at a time, and notes the word "stress" isn't in it. Still, Powell argues, if technical training is meaningful, self-directed, and competency-based, a candidate should face no stress in a job interview or an assessment. "If we've done our job right, they'll have no problem passing the online quiz or the hands-on test," Powell says, adding that the company's job is to "de-stress" the whole process through learning environments delivered by partner schools.

One Life at a Time

For the last question, the host asks how Powell has seen that mission play out. Powell tells the story of a single mother of three who lost her job. By attending a college that uses Amatrol curriculum and hands-on equipment, she could keep a part-time job, attend classes in the evening, learn at her own pace, and earn a degree leading to a full-time job that "will far exceed the expectations of her family." Powell says stories like hers come up in every city and state Powell visits.

Asked how many people Amatrol has reached, Powell says, "I don't know," adding, "I would love to say millions." Powell notes that the company has been doing this for more than 40 years and works with thousands of colleges worldwide, and agrees the total is hard to track. Powell closes by crediting the company's customers: Amatrol has been successful because its clients have been. "We're nothing without the success of our clients," Powell says, and "if they're successful, then we're successful."