How Central Wisconsin Manufacturers Stopped Competing for Workers and Started Solving the Problem Together

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Overview

At a live recording of Manufacturing Happy Hour at Bull Falls Brewing in Wausau, Wisconsin, host Chris Luecke sat down with five board members of the Central Wisconsin Manufacturing Alliance (CWIMA). He asked how a region with a very mixed industrial base is preparing its manufacturing ecosystem for the future, and what other regions could take from its approach. The panelists make concrete products, silos and septic tanks, metal fabrications, commercial HVAC equipment, and bent tubing. They kept returning to one position: their products differ, but their core problem, finding and keeping skilled people, is the same. The alliance was built on the premise that manufacturers acting together can change things that no single company could.

24 min read

Chris framed the evening for listeners outside the region. The show reaches manufacturers across the country and sometimes beyond, so he asked the panel to describe what works locally in a way others could apply. He noted that the audience in the brewery that Wednesday night represented roughly a hundred different manufacturers and ecosystem partners.

Five companies, five very different products

Each panelist introduced their business as if chatting over a drink, which set up how varied the membership is.

Jim Waldron, president of Wausau Tile and president of the CWIMA board, said the company's two largest product lines are pavers and precast concrete. His examples: Wausau Tile has made every red ball outside a Target store and every waste container outside McDonald's.

Laura, president of Imperial Industries and a CWIMA board member, described two divisions. One builds silos for non-food-grade bulk storage, often plastic pellets at manufacturing plants, so customers can produce more efficiently. The other makes septic tanks and upfits septic trucks. She said the company does enough of that work to be the number one vocational dealer in Wisconsin.

John Peterson, president and owner of Schuette Metals, runs a metal fabrication business serving agriculture, defense, construction, and architectural markets. He highlighted a sizable contract on the new US Postal Service delivery truck, which he called "the ugliest truck ever around." Schuette makes back shelves and trays for it and hopes to add the door. He said the volumes are high enough that the company is trying to use the automation now available.

Scott, vice president and general manager of a business unit within Greenheck Group, explained that Greenheck is privately held and headquartered in Schofield, Wisconsin. It designs, manufactures, and sells HVAC equipment for the commercial market: manufacturing facilities, warehouses, schools, hospitals, and similar buildings. He has been on the CWIMA board for about a year.

Tom of J&D Tube Benders corrected the program right away: he is no longer president. About two years ago the family completed the sale of the business to the third generation, his son and daughter, who were both in the room. The company has been in the area for 58 years. It mainly serves the off-road construction equipment industry, including John Deere, Caterpillar, Manitowoc cranes, and JLG Industries. He tells employees that on any vacation he can't drive an hour without passing a vehicle that carries one of their parts or a subcomponent they make for another supplier: cylinders, tires, grab rails, and so on.

How one alliance serves such different industries

Chris asked Jim how an organization like CWIMA can serve a region with so many different industries. Jim said its main strength has been connection: it links manufacturers with K-12 education, technical colleges, and universities. His example came from the alliance's early days. CWIMA started in 2012, and one of its first problems was that members didn't have enough welders to keep their machines and operations running. The manufacturers met with the technical colleges and asked for more training schedules. According to Jim, the colleges set up 24/7 welding training so people could learn after their day jobs and fill open positions. He said they did "an absolutely amazing job."

Laura emphasized what the alliance does for young people. When students tour member businesses, they see what these companies actually do, and she said the best part is watching them realize they have options. Some light up at particular kinds of work. They won't like every opportunity, but they learn that college is not the only path. She called college "a great option" but said it isn't for everyone.

Scott described what surprised him as a newer board member. Greenheck makes commercial fans and serves different customers than the other members do, yet "we actually all have the same challenges." Finding highly skilled trades people is a problem no matter what you produce, and he said solving that shared problem is CWIMA's purpose.

Jim added some history that shows this. The group started as the Central Wisconsin Metal Manufacturers Association. Early on, members realized they were "pigeonholing" themselves, because manufacturers across all sectors need the same trades and skills. They all need employees and ways to upskill them. Jim called the move to a general manufacturing alliance "a big step."

"Together we do more": the founding logic

John said the idea for the alliance started with him and Tom meeting at a bar over a beer. He argued that the key point is that all the companies share one problem. You can fight it individually, but coming together "as a mass" is what gets things to change. A company the size Schuette was at the time could not have gotten technical colleges and high schools to make the changes they made once manufacturers approached them jointly. He called treating it as a joint problem "the aha moment."

He contrasted this with what he hears about other regions, where manufacturers keep fighting each other for the same workers, and asked how that can change. Chris said that, from his travels to manufacturing communities around the country, a turnout like this one is what it takes to move things forward. The more companies facing similar problems work together, he said, the more successful they are.

What innovation looks like on the shop floor

Chris then turned to innovation. He said it is often imagined as a new widget or transformative technology but can be much subtler.

Laura described innovation at Imperial as a daily discipline: building better, designing better, and delivering better. Sometimes that means small changes to how a product is assembled, cut, or bent. The company wants to automate, but she said most innovation is "small tweaks every day to do better than we did yesterday."

Jim described a different situation at Wausau Tile. About 80% of what the company makes it has never made before; nearly every concrete product is custom in shape or color. Late last year the company brought in an AI-driven, camera-guided robot that adjusts to each piece to control grinding force. He said it has been fun to watch that technology in use.

Scott said Greenheck does a lot of product innovation, plus considerable manufacturing innovation and automation in its shops that helps with the challenges the panel described. What excites him most for the region is that this technology is becoming more accessible. Several years ago the barrier to entry was high, costs were steep, and only a few companies could afford it. Now costs have come down and the technology is more proven. CWIMA discusses how to broaden skill sets across the region in response. He pointed to AI: anyone can now access a large language model through a $20-a-month subscription. He said that kind of accessibility makes regions like central Wisconsin exciting places for manufacturing's future.

Tom agreed technology has changed his business a lot. He put equal weight on management practices, especially drawing on employees' creativity. In a shrinking labor force, he said, "the worst thing you can do" is have significant turnover. J&D tries to involve employees in decisions, including how new technology will be used and how it will improve the company. He added, laughing, that having money now compared with when he started also helps.

Sharing innovation among competitors

John has been in the business for 44 years and called the current pace of technological change "absolutely crazy." He tied innovation back to the alliance. The day after the recording, CWIMA was holding a webinar for members on a portable cobot welder suited to low-volume work. He said he'd like to get the vendor to bring it to Wausau so members could see it in person.

He addressed the obvious objection: why would he want to share that knowledge with companies that may be his competitors? His reasoning was about the regional labor pool. If such a tool is truly 100% more productive, meaning it doubles output, that halves the workforce the region needs to hire. So, in his view, CWIMA's innovation is the sharing itself. When members innovate and pass it on through the alliance's programs, it helps everyone.

Attracting talent: retention over recruitment

Chris turned to talent. (Along the way he admitted that, after more than 300 episodes, this was the first time he had spilled beer on himself mid-interview.) He asked Tom to start.

Tom said he has followed labor shortage data for years, since before CWIMA existed, and "the numbers have never changed." He described it as a battle that can't really be won, because nobody will change those demographics. State agencies and chambers run large programs to recruit people into communities, but he thinks retaining current employees and their families is the bigger lever.

He described what NTC, where he serves on the board of trustees, has done. The college reached out to northern Wisconsin communities such as Park Falls, Rib Lake, and Rhinelander, and a few years ago built dorms to give students from those areas a college experience. The aim is then to employ them locally, make them part of a company, and keep them in the area. He acknowledged "it's not real good for the northern part of the country, but it works pretty good for us." He said cooperation between manufacturers, K-12 schools, and higher education is stronger than ever. The shared goal is to interest students in manufacturing, get them jobs early enough that leaving becomes hard, and show them manufacturing offers a family-sustaining future.

Laura said Imperial works with a youth apprenticeship program to bring people in young. Once they see it's a good job and get excited, they tend to stay. The company is also working on marketing because, as she put it, "we're a little bit of a secret," and people won't apply to a company if they don't know what it does. For retention she emphasized benefits, especially a free clinic available at any time of day to anyone on the company's insurance, for example when a child is sick.

The inside of the factory has changed; the outside hasn't

Scott described a problem CWIMA is trying to solve. Many in the industry joke that factories look the same from the outside as they did 40 years ago, while the inside has changed completely. The work is now highly skilled and technical, with strong opportunities. But future workers who only see the outside don't know that. He said getting them inside can be hard, but once they see what's really happening, it clearly changes their view of manufacturing as a career.

Chris said he'd never heard that put so well, and asked whether anyone is changing what factories look like from outside. He shared his own background: his parents were teachers, and he didn't know what manufacturing looked like until a co-op job as an engineering student at Marquette.

The Heavy Metal Tour

Jim described the program he said CWIMA has run since day one: the Heavy Metal Tour. Every eighth grader in a 55-school-district area gets to tour two manufacturing facilities and technical colleges. Students see that manufacturing isn't what they assumed from the outside.

Jim said the more important effect may be on teachers, who also see the inside of the plants and change their impression of manufacturing. He said quite a few teachers have told him, in paraphrase, that if they had known they could work in an environment that isn't dark, dirty, or unsafe, but safe and clean, and could earn that kind of money, they might have become production workers instead of teachers.

A virtual welding competition and a nurse-turned-welder

John told a story he said he has used many times. Early on, the alliance took a virtual reality welding machine to high schools and exposed both male and female students to welding. It then organized a competition: top scorers from each school came into member businesses and were taught to weld for real. Some already knew how. The competition ended with an actual AWS welding test.

One participant was a young woman John described as weighing about 95 pounds, who planned to become a nurse. He noted nursing school is expensive and the hours are hard. She took first place. She still works for Schuette, calls welding "therapeutic," and in John's words is one of the company's best welders, beating the men on jobs "every single time." He said women have much better dexterity than men, and Chris noted a lot of women in the audience nodding.

Workforce development: from operator to technician

Chris then asked what keeps people once they've chosen to stay, and what develops them. John talked about reinvesting in facilities and automation. He said Schuette is probably one of the first to install two robotic press breaks, which will eventually be fed by a laser with automated part picking. The implication, he said, is that "operators will no longer be operators. They're going to become technicians," running multiple machines and paid well for it. He believes the industry needs to present that vision, and it becomes clearer with each automation step. Chris asked whether this amounts to an operator-to-technician career pipeline, and John said "absolutely." He noted a technical college program now teaches that pathway, which he cited as an example of how closely the alliance works with colleges.

Laura called her approach "a little less technical." Imperial has a training program to help people feel comfortable, which she thinks matters especially for younger workers. It is paired with mentorship: when a tank is being built, two people work on it, an experienced tank welder and a newer one. They become friends, and as the newer worker moves through each stage with a different experienced partner, they learn the whole process and build friendships with every expert along the way. That makes them comfortable asking questions, which she said can be hard for this generation. She named the training and mentorship program as the most important element, along with a clean environment and strong benefits. Chris singled out the friendships between mentors and mentees as an important human element.

A family approach, flexible schedules, and long tenure

Tom said J&D has adopted technology and trained employees in-house for years, but its biggest asset is a personal approach. He credited his wife and daughter with working from the start to make new hires part of the company, pairing them with trainers and building a family atmosphere. He said some employees are currently facing serious medical issues, and it has been moving to see coworkers come together as family.

J&D adopted flexible scheduling years ago. Tom candidly called it "almost like a nightmare" to administer, but said it works. Parents can come and go and take time off when their kids are sick. He said not every company could do it, but it works for them.

He described the youth apprenticeship path in detail. Students start as high school juniors, then attend technical college full-time while employed. By the time they finish, they've been with the company three years, have two weeks of vacation, and have moved up the pay scale, which makes leaving a hard decision. Some have stayed 10 to 15 years and now run two of the company's shifts. Tom also flagged a looming challenge. The company hired heavily in the late 1980s and early 1990s, perhaps a third or more of its current workforce, and many of those employees are approaching 30 years of service. That group will need to be replaced, though he took their tenure as a sign the company is doing something right.

Jim said his experience was similar. He joined a business the family had owned since 1953, and whenever an employee had a problem, the family worked with them. He called the number of employees with over 20 years of experience "unbelievable," and said that creates a strong training ground for new hires. He also mentioned that Laura recently helped Wausau Tile implement a program for extra medical care that made care easier and less expensive for employees' families. This is an example of members sharing practices through the alliance.

Scott summarized the common thread: companies have to show team members progressive career tracks. He tied it back to CWIMA. Members are doing a lot on their own, but the gap the alliance tries to close is connecting companies with educators, including NTC and K-12 partners, so the region has the right pipeline of development opportunities. Greenheck sends several team members to NTC for various trainings, which he said provides tremendous value. He described CWIMA as the conduit for those partnerships.

Lessons from other regions and associations

Chris asked what the panel had learned from other companies, regions, or associations. Jim said several similar organizations exist elsewhere in Wisconsin, and early on CWIMA spent a lot of time sharing best practices with them. From that it learned better ways to manage the group, handle members, and work with partners, and it learned from others' mistakes, particularly on legal structure when setting up. He emphasized associate members such as law firms, banks, insurance companies, and staffing firms, which he said are "huge" in keeping the alliance going.

Laura, calling herself "the nerd of the group," pointed to operational lessons: software for marketing, accounting, and back-office work; event planning; and even which type of IRS filing to use. She said learning from other groups has helped CWIMA get the most out of its scholarships and support for participants, because it wants to reward students going through technical schools.

John said he hadn't spent much time studying other groups. From what he hears, they struggle with the same things, especially getting resources and volunteers. CWIMA has done its own strategic planning and relies on associate members to fill some of those gaps. He said the question he hears most from other alliances is simply how to make it work.

Scott said the communities doing this well have everyone aligned: manufacturers, the broader community, educators, and the chamber. When everyone pulls the rope in the same direction at the same time, he said, a community can move with tremendous power and speed, and that alignment is CWIMA's goal.

"The only thing we can't build or buy is a workforce"

Tom gave the most pointed account of why the alliance exists. For years, he said, the labor shortage was discussed in meetings, such as quarterly sessions at WMC, where people had coffee and a donut, heard the numbers, and came back three months later to hear the same numbers with no solution. He had the same experience at technical colleges and chambers. Everyone knew the problem, and the numbers "scared the hell out of you," but nothing changed.

What changed, he said, was the conversation he and John had around Bull Falls Brewing: they were done "having coffee and donuts and not having any answers." They concluded the problem belonged not to the colleges or the chambers but to business owners, "because the only thing that we can't build or buy is a workforce. We can get technology. We can put new buildings up, but we can't get employees."

He said the Northeast Wisconsin Manufacturing Alliance in the Fox Valley was a prototype for them, but CWIMA differs by bringing in the colleges and pushing members to be active parts of the solution. He does not expect the labor shortage to be cured. He expects it to be managed through technology, training, and upskilling, because "we have no choice."

John added that the New North organization was the model he had in mind, and was ahead of them in some ways. But in his view it focused mostly on economic development rather than workforce development, and workforce development was "the glue" that held CWIMA together. His main lesson was that manufacturers have to be participants themselves: "You can't just hire somebody to run it for you."

Advice for other manufacturers

For the closing question, Chris asked each panelist for one practice other leaders could apply in their companies or communities.

Tom: build relationships with every K-12 district and technical college in your area, because their resources for upskilling employees will carry you into the next generation of technology. Engage high schools early, get involved in technical education classes as a mentor, host tours, give students hands-on experience, and even show pay scales. He said youth apprenticeship has worked well if you take apprentices all the way through and truly bring them into the company, so a high school student can one day become one of your leaders.

Scott: quality over quantity, in talent development and across the business. He said many companies try to be something they're not. His advice was to find the few things you're very good at and do more of them. He believes that is also what talent looks for, since candidates know no company can be everything to everybody.

John repeated his earlier point: if you want something like CWIMA, call each of your competitors about your shared employee problem and say, "Let's get together. Let's have a conversation about how we can fix our problem versus how we're going to fight each other."

Laura urged leaders to get involved in their communities. Beyond schools and youth apprenticeships, reputation spreads informally. When a company is part of the community and gives back, "parents tell their kids that's a great company. Their friends tell each other."

Jim closed by thanking the CWIMA board and summarizing what he sees as the region's main success: K-12 schools, technical colleges, universities, manufacturers, and associate members working together on the Heavy Metal Tour. He reported that, as a result, technical education enrollment in local K-12 schools is 50% higher than in Green Bay and Appleton. He said he is "certain" the programs and early exposure to manufacturing explain the difference. He ended by quoting John's refrain about what the region can accomplish together.

Chris added that Mike White of Saelig, a former podcast guest, tells him every time he visits Wausau that he should move there. The evening ended with the panel's shared conclusion: the labor shortage won't be solved outright, but manufacturers who stop competing for the same people, work with educators, and stay personally involved can manage it better together than any of them could alone.