Terry Iverson on Why Parents Are the Key to Filling Manufacturing's Skills Gap

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Overview

Terry Iverson has spent 43 years selling machine tools and nearly three decades trying to persuade young people that manufacturing is a career worth considering. In this episode of Manufacturing Happy Hour, recorded on the patio of the Vanguard in Milwaukee's Bay View neighborhood, host Chris talks with Iverson about the new book Inspiring Champions in Advanced Manufacturing: Discover the Path to a Debt-Free Career. Iverson's central argument is that inspiring students is the easy part. The harder and more important job is convincing their parents, whose picture of manufacturing often comes from a version of the industry that no longer exists.

19 min read

A Book With Two Front Covers

Iverson describes the book as an attempt to reach two audiences at once. Young people who know nothing about manufacturing are relatively easy to interest, in his view. Their parents are harder, because many of them remember the manufacturing of years ago. They want the best for their children, which Iverson says they should, but he argues they need an accurate picture of what today's manufacturing offers.

To reach both groups, the book has two front covers. One side is the parent edition and the other is the student edition. Each reader starts from their own cover and reads toward the middle. Each edition includes questions for the other reader, and there are about 20 or 30 QR codes that link to digital material on the topics covered.

The content is built from a series of interviews. Some are aimed at students, some at parents, and many appear in both editions so that families have shared stories to discuss. At the back of each edition, Iverson lists which stories are common to both and which are unique to each side. A parent and child can then talk about a story they both read, or ask each other about one only the other person saw.

Chris summarized the mission as changing parental perceptions of manufacturing. Iverson agreed but widened it. He wants to change how manufacturing is perceived across American culture. He believes manufacturers have done a poor job of bragging about their industry. He also thinks guidance counselors, the education sector, and government leaders need to know more about what manufacturing careers offer, along with parents and young people.

An Unconventional Path Into the Industry

Iverson comes from a family manufacturing business that will celebrate 100 years in about a year and a half. He says he had the capacity to be a good student and took AP Calculus and AP Physics at a strong prep school in Jacksonville, Florida. He got bored, though. The way he was taught did not connect with him, so he had to study harder than he wanted to.

He attended five colleges. He started at Florida State, which did not offer engineering at the time. He transferred to UW–Madison, which he calls a great engineering school but a very cold one. He then went back to Florida, where his girlfriend lived. They married soon after and moved to Wisconsin. There he worked for less than a year at his uncle's machine shop, which had about 200–250 people then and later grew to 750. His job was buying material from suppliers such as Central Steel and Bethlehem Steel. At the same time, he studied mechanical engineering at night at Marquette.

The night-school schedule kept him downtown until 12:30 or 1 a.m. three nights a week. By his third year of night school, his sixth year of college, he had reached thermodynamics. He says he genuinely meant to finish. However, his wife was raising the children largely on her own, and he realized that in the machine tool sales work he was doing, and has done ever since, he did not need more engineering. With his wife's agreement, he stopped.

From Speaking at Schools to Starting an Initiative

Iverson dates his advocacy officially to the mid-1990s. A friend, Harry Moser, then chairman of the Charmilles EDM company, was pushing to bring young people into manufacturing and urged Iverson to speak to high school students. Iverson did. He was glad to help the students, but he soon felt that talking to one group at a time was not making a big enough impact.

Moser later founded the Reshoring Initiative, which works to convince companies that had moved production to China or elsewhere in Asia to bring it back to the U.S. Iverson says he told Moser it was a phenomenal initiative but asked who would set up and run the machines and make the parts once the work came back. That question led him to think about starting his own effort. Its goal would be to convince people that manufacturing is not the "dark, dirty, dangerous and dead end" field they imagine.

Why a Second Book

Iverson's first book, Finding America's Greatest Champion, was published in 2018. It addressed four audiences: students, parents, educators, and industry. His wife had suggested separate books from the start. He recalls doubting at the time that he could write even one.

He eventually decided that a book aimed at just two audiences was needed. His reasoning is that if parents and students can communicate and sort out reality from perception, "then we can literally solve the skills gap." The two-front-cover format came out of that idea. The new book focuses only on students and parents.

What Germany Has, and What the U.S. Has

Chris raised the book's discussion of German apprenticeships, which have portable credentials, exams, and certified instructors, and asked whether something similar could grow in the U.S. Iverson cited Virginia Rounds of the German American Chamber of Commerce, who is interviewed in the book. She quotes her boss as saying that Germany has the system but not the people, while the United States has the people but not the system. Iverson notes that the U.S. has more than 330 million people and a very different culture. He puts Germany's population at around 30 million and says it is declining.

According to Iverson, apprenticeship in the U.S. was healthy in the 1970s and 1980s. During the recession of 1982–83, which he lived through in Milwaukee, many companies closed their apprenticeship programs. He also points to the idea, promoted around that time, that the U.S. would become a service-based economy. He calls that a harmful notion and argues that manufacturing has to be at the core of a prosperous nation. Apprenticeship is now making a comeback, he says, with the German American Chamber of Commerce active in the Milwaukee area and the Midwest. However, he believes U.S. culture has not yet caught up with Europe's apprenticeship mindset, even though it is improving.

Chris added that the German credentials make skilled workers' qualifications transferable. An employer knows what it is getting when someone moves from one company to another. In the U.S., he said, a claim of experience is often vaguer.

Engagement, Not Money

Chris paraphrased a line from the book that stood out to him: real success does not require money, it requires engagement with your child to help them choose the best path. Iverson agreed and expanded on it.

Some families can save for college and others cannot. Iverson says neither situation is right or wrong. His point is that saving the money and telling a child to go to school and figure it out is not how the process should work. In Europe, he says, the culture works hard to understand what each young person is passionate about and what their aptitudes suggest they will succeed at. Students enter apprenticeships at around 16 or younger and are ready to work at 18 to 20. He acknowledges that one challenge for U.S. apprenticeship is getting that information and mindset to 15- and 16-year-olds.

In the U.S., by contrast, he says many parents send their children to college to figure things out. The result can be a delay of two to five years before the young person finds success, or as long as seven years if they never finish a degree. During that time, he argues, they could already have been trained and working in a well-paid career.

Iverson is also vocal about student debt, which he says makes early success very difficult. He points out that many manufacturers offer "earn and learn" arrangements and pay for technical education for people who join them, but that many people do not know this. He tells young people that it is fine to look at manufacturing and decide it is not for them. What would be wrong is if industry leaders never put the option in front of them. If the option were presented widely, he estimates the industry would see two, three, four, or even ten times more people. Even if 40, 50, or 70 percent decided against it, he says, that would still be a large gain.

Reaching Kids Early: Makerspaces, Coloring Books, and Camps

Chris brought up children's makerspaces, which he had not heard of before reading the book. Iverson said he is not an expert. As he understands it, the makerspace movement puts young people in comfortable environments where they learn about building "almost by accident." He also mentioned an organization in Florida, rendered in the transcript as "Fleet," that produced coloring books showing manufacturing settings. He sees this as an example of what is needed: early exposure that makes children genuinely curious when they hear about manufacturing later.

He also cited Lego robotics and high school robotics teams. He mentioned the familiar parent story of a child who takes every toy apart and tries to put it back together, which he calls a sign of an engineer, manufacturer, or maker in the making. His own organization is trying to reach middle schoolers through camps. In the camps, students make a pen set with a case. At the first camp, which had just taken place, students also left with their names laser-engraved on a plaque.

Industry and Schools: The Hubble Wrench

Chris asked how a program like Wheeling High School's, which has made parts for NASA, comes about. Iverson said it does not happen without an industry member reaching out to the school. He described a late friend connected to a company called Numerical Precision. The transcript renders the name as Egon Yeagen. Iverson says Chicago-area listeners will remember him well; he was from Switzerland and was a strong advocate of apprenticeships. One part the company made was a wrench that Iverson says was used to repair the Hubble Space Telescope in space.

Iverson describes Wheeling and Elk Grove, Illinois, as manufacturing-centered communities. When companies there reach out to local high schools, the schools' programs make components for projects the companies are involved in, such as the space program.

Signing Days and How Far There Is to Go

Asked whether the country is getting better at celebrating manufacturing, Iverson described National Signing Day events. He said there are two kinds. In one, students sign on with a company they will work for. In the other, students commit to a technical college, much as others commit to a university. He said one of them started in Virginia, possibly at Henrico Community College, and that he spoke with the man who came up with the idea.

His overall assessment is mixed. Things are getting better, but they started from a very low point and there is much further to go. High schools are bringing back programs, which he welcomes. But he says too few companies reach out to educators to build partnerships. Most importantly, not enough parents are convinced that manufacturing is a real career option for their children.

Three Things That Need to Happen

Chris asked for the one to three changes that would most help parents see manufacturing differently. Iverson gave three.

Manufacturing Day. In 2012, Iverson says, Jeremy Bout of Edge Factor, Rodney Grover of the Champion Now board, and Iverson met at his office with representatives of industry associations including FMA and TMA. The group was advocating for a national manufacturing awareness day on which manufacturers could brag about their work. Pat Lee of FMA said the association's board was about to vote on something called Manufacturing Day. Iverson describes that meeting as preceding the initiative's launch and says the group gave feedback to encourage it. Manufacturing Day now happens every year. His first recommendation is that manufacturers sign up, invite parents and students from their communities, and show pride in what they do.

Parents focused on each child's gifts. Iverson apologized in advance in case this came out wrong. He said parents need to pay closer attention to what each child is passionate about or naturally good at. That may mean accepting that the college they would like to brag about among other parents, such as Carroll, Marquette, MSOE, or Northwestern, is not the right fit. He says that if you count the young people who go to college, finish a degree in four or five years, and then actually use it in their profession, you get less than 20 percent. College savings, he suggests, could instead go toward a home down payment, seed money for a business, or a less expensive education. He stresses that he is not against four-year degrees. They are right for the 15 to 20 percent he mentioned. His concern is the other 75 to 85 percent. Matching young people with what they are gifted at "has to be by design, not by accident," he says, and doing that can accelerate a child's success.

Industry, education, and families on the same page. His third point is the approach the book itself takes. He wants parents and children talking honestly, as he says European families do when children are 14 or 15, about the options available and what the child is good at and enjoys. He encourages early internships. If a student visits a manufacturer and decides it is not for them, that is still a useful result. He notes that many young people drop out of college, as he did, and then drift until they find a career. He considers himself fortunate: his father, grandfather, and two uncles were in manufacturing, and he was good at math and science. Most young people do not have that advantage.

What Excites Him About the Industry's Future

Asked which new manufacturing jobs excite him most, Iverson first said he does not know how AI will affect manufacturing. Chris noted that the podcast has discussed AI's early impact but that the long-term outcome is unknown.

Iverson considers automation a necessity. He is most excited by automation that leaves people with challenging roles rather than simply loading machines. When he entered the industry, computerization was just beginning, and it has since moved to the forefront. He writes in the book about gamers. He says he had not realized how big gaming is worldwide and believes many gamers are natural fits for computerized machining processes, something he thinks many people do not know. He also mentioned 3D printing. He did not expect it to get as far as it has, and he finds fully assembled printed mechanisms with meshing, working gears fascinating. He says he does not know how much further it will go.

Choosing the Stories: Staying Relevant and Correcting Omissions

Chris noted that several past Manufacturing Happy Hour guests appear in the book, including Drew Crow (episodes 46 and 124) and Nicole Walter (episode 128). He asked how Iverson chose whom to feature.

Iverson said he did not want to reinvent the wheel. His job lets him meet many people, and he tries to stay aware of social issues. While he was writing the first book, the #MeToo movement was underway, so he focused on why there are not more women in manufacturing. He says there is no valid reason for that. While he was writing the second book, what he calls the racial awakening was happening. Looking back at his first book, he felt he had done "a terrible job" of advocating for people of color in the industry. He says there are even fewer people of color than women in manufacturing, and he wanted to make that right. Chris described this as a self-reflection exercise with each book, and Iverson agreed.

Of roughly 100 interviews, Iverson estimates he had to introduce himself cold to fewer than 25 percent. Drew Crow was one of them. The first video of Crow's that Iverson saw was about a community college student who had been inspired and energetic and then faded away. When Crow asked why, the student said his mom had told him he shouldn't be pushing buttons all day. Iverson recalls Crow picking up a phone and replying, in effect, that everyone pushes buttons all day, so why not get paid good money for it. Iverson decided Crow had something to say and wanted to elevate his voice. In the year or more it took to write the book, Iverson says, Crow went from barely being on social media to becoming a major figure in manufacturing promotion.

Why Now

Asked why the book matters at this moment, Iverson laid out a timeline. He entered manufacturing 43 years ago, began advocating to young people around 1995, founded his organization in 2012, and started the first book around 2013, publishing it in 2018. People liked that book, he says, but it was not concise enough for the audiences who matter most.

He wrote much of the second book during COVID. During that time, he says, the American public began to realize the country should be making more goods at home instead of having them sit on any of 200 ships off Long Beach, waiting months to be unloaded. He admits he "kind of fell into" some of that timing, but he sees the book as part of a natural progression that goes back to 1980 or the 1990s. At every earlier point in his career, he says, he felt things were bad and would get worse. This is the first time he feels there is hope of them getting better, because awareness is growing. What is still missing, he says, is a real call to action.

Chris added some statistics he took from the book: 69 percent of manufacturers want to move production back to the U.S.; U.S. manufacturing on its own would be roughly the eighth-largest economy in the world; and the U.S. makes about 20 percent of the world's goods. Iverson confirmed the economy comparison. Chris noted that the U.S. has not stopped manufacturing but has moved away from it, and said he is interested to see it move back.

A Call to Action

When Chris asked whether anything had been left out, Iverson returned to participation. His organization is starting to run camps, and he invited manufacturers to sponsor one. He also mentioned a Kickstarter campaign set to launch on August 23, through which people can buy boxes of books for Manufacturing Day as a ready-made way to spread the message. His final point was that a call to action is needed, and "the more people the merrier." Iverson's organization, Champion Now, is at championnow.org.